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May 3Liked by Colleen Mondor

<nitpick mode>Colleen, that little NTSB excerpt is a "fingernails-on-the-chalkboard" thing. "organizational-wide"? "conditions that exists"? Apparently no one there proofreads. If they can't be bothered to publish their documents in proper English, how can they be trusted with anything else?</nitpick mode>

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I don't disagree - this kind of thing drives me nuts as well!

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